Quote:
Originally Posted by dilanesp
I think they hurt. E.g., online poker scandals (such as Full Tilt improperly using deposit money for operations) definitely hurt that line of business.
This was a major screw-up that affected folks on track on a big race day. If something like this happened at Saratoga the folks in your organization would be extremely, and rightly, pissed about it in part because of its impact on casual fans who come to Saratoga and who you want to come back.
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In the grand scheme of things most people will get annoyed by something like this but shake it off because they've have similar experiences with technology elsewhere.
The problem for racing is that there's been a never ending stream of issues whether it be stakes horses breaking down just before the finish line on TV, wild odd changes after the race starts, drug busts of big name trainers, overages and DQs of major stakes horses, uncompetitive pricing in terms of track take and information, inconsistent rulings on DQs, debatable rulings on late scratches, suspect relationships between tracks and CAW teams/bet takers and now you even have to worry whether you can get a bet in or get paid properly if you have the winner on a ticket.
At some point a bunch of issues cumulatively turns into "WTF am I doing betting this game?".
That goes double for guys like us that spend many hours every week calculating figures, watching replays and handicapping increasingly unbettable races.
